Corporate Thieving

They all do it. They literally pick your pocket. Some in the name of annual maintenance charges (AMC), some in the name of service charges and some in the guise of providing medicare. All service providers almost without exception fleece us day in day out. Eureka Forbes the providers of water purifiers religiously collect their annual charges, but conveniently forget to provide the service for which they take payment in advance. Punjab National Bank makes a lofty commitment to provide interest relief of 1% if the interest segment is serviced during the moratorium period of an education loan. They do not provide it. If you demand performance of the commitment, they make excuses and do not attend to your queries. Mediclaim Insurers make tall promises at the time of making you their customer. Their promises and commitments are full of sound and fury, signifying nothing.Once they have collected the money, their attitude and behaviour change. In times of need they harry you with questions and try their best to run away from providing the promised service. I have cited just three instances, but host of other service providers do the same. I call them all corporate thieves. Strangely enough, none of them provide you with any definite number or address where they can be contacted in times of need. Eureka Forbes' land line telephone at Patna office remains perennially 'out of reach' and others give you toll free numbers that are usually non-responsive and even if they respond, they hardly ever provide the relief you have sought. Market is full of such corporate thieves. One needs to be extra vigilant. If one seeks bank services one should always keep all relevant documents and should seek the copy of the charter of commitments to customers so that whenever they renege on their commitments, they could be taken to task. In today's world of corporate thieves customers/consumers need to be exceptionally careful. Otherwise, they will pick your pocket. This has become one of their main sources of income.